Returns & Exchanges

At Purvival, we stand by the quality of our fashion pieces and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure you feel confident in every garment you purchase from our collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through the portal and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund or ship your new exchange size within 5-7 business days.